Front of house teams are overwhelmed, often not able to answer inbound phone calls. Our team of dedicated TCOs are there to answer those calls that your team aren’t able to get to.
Booking new client consultations directly into your diary whilst also automatically adding them to RoboReception LeadTracker, so you can keep track of all leads you receive and your team can follow them up when needed.
RoboReception Remote will ensure you never miss a phone call again. It’s designed by professionals for professionals, there’s no contract and costs just £99 + VAT a week.
Your team of dedicated Treatment Coordinators (TCOs) who have been fully trained by Dr Grant McAree in conversion skills will appear to be part of your team to those calling. New patient appointments can be booked directly in your diary, deposits taken and follow up actions assigned to team members.
Offering a fully flexible service to fit with your practice needs, it’s a bulletproof solution for practices who want calls answered in a professional, timely manner.
RoboReception Remote is an external telephone answering service, using our fully trained TCOs to answer your missed calls as if we were part of your practice, solving one of the biggest problems faced by dental practices— calls not being answered!
If your team doesn’t pick up after 3 rings, the call is diverted to our experienced TCOs who will answer as if they are sat in your practice, meaning you don’t lose those calls that could be worth thousands. You can decide if you divert all calls, or just your new patient line to our team.
Our team operate 8am to 8pm seven days a week, so even when your closed your patients can still speak to a real person.
Calls per Month
Cost
Up to 30
£99
Up to 65
£180
Up to 135
£270
Up to 270
£480
Up to 405
£700
Up to 550
£950
If you have online booking, our team can also book patient appointments via your website, meaning the patient is dealt with in one phone call by our TCOs.
If you have RoboReception LeadTracker, we can also follow up all of your incoming leads, from all sources, when they enquire with the practice. The quicker you contact a new lead the higher the conversion rate.
As our team aren’t sat in a busy reception, we can focus on the patient we are talking to, build rapport, answer any questions and convert them to consultations.
Our Remote Platinum service is charged at £28ph plus VAT.
30-minute challenge to increase turnover and improve productivity in the dental practice. 30 minutes of your time! What have you got to lose?
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